- Clean the outside of the pipette using a soft lint-free cloth and 70 % EtOH.
- Complete Order Form/Decontamination Report carefully and place the printout in the package with the pipette(s). List all the pipettes being sent in for service, and the accompanying extras, such as other brand tips and chargers. Be sure to decontaminate the pipette if it has been used for any blood or serums, body fluids, pathological specimens, carcinogens, toxins, hazardous chemicals or radioactive substances.
- Pack the instruments, and accompanying accessories with suitable packaging material to prevent the contents from getting damaged during transportation. Include the completed Order Form/Decontamination Report.
- Address the package to your nearest Sartorius Service office.
- Dispatch the package.